INFORMATION WE COLLECT ABOUT USERS AND HOW WE USE IT
If you are a user and it is necessary to fulfill our agreement with you in order to provide, maintain or improve our products and services (including, to the extent permitted by applicable law, all matters in our legitimate interest including regarding the services) we will confirm your identity, contact you, provide customer support (including via chat, in the comments section of our blog or other platforms, where you can reach us), run your account with us and invoice you. For the above purposes, we collect information that may contain the following personal information:
- Shipping information;
- Email address and phone number;
- Payment and billing information (payment method information, first and last digits on your debit card).
- Order Management Information
If you have given your consent when registering your account, when you subscribe to our newsletter or blog, or shared your email address or other personal information with us to obtain other information, we will process your email postal address to send you the informative and / or advertising material that you subscribe to, for example newsletters, advertisements of our services and other information about our services that you have requested. You can unsubscribe at any time by receiving the above information in our email footer and through your Habit Factory messaging settings.
When you call our customer support phone, we can monitor or record the call to ensure the quality of our customer support. If you have a Habit-Factory B2B account, we will keep the recording as long as you have an account. If you do not have an account, we will delete or keep the recording within twelve months, if necessary to resolve disputes between you and us.
Because it is in our legitimate interests to ensure our network security, give you access to and improve our services, we also collect the following technical usage data:
- How and when you open your account;
- Information about the device and browser you are using;
- IP address and device data.
SHARE PERSONAL DATA WITH THIRD PARTIES
In order for Habit Factory to provide you with our services, we work with third parties (“third party providers”) with whom we share personal information to support these services.
Information you have provided to us during the use of our services, including technical usage information, is shared with third parties providing hosting and co-location services as well as data and cybersecurity services.
Information you have provided to us while using our Services may be shared with third-party manufacturing services that we use to provide services.
Your email address and other contact information you have provided to us and your messages to our customer service are shared with communications, email distribution and content delivery services as well as system service providers.
Information about your purchases and payments is shared with billing and payment services, anti-fraud and prevention services, accounting and financial advisors.
Information about your use of our website and other information received from cookies and similar technologies is shared with web analytics, session recording and online marketing services.
Information about your account, purchases and preferences can be shared with marketing services.
To the extent reasonable and necessary to defend our legal rights, we may share your personal information with our legal counsel.
We only share personal information with third party providers who have undertaken to comply with the obligations of applicable data protection laws.
In certain circumstances, we are required to share information with third parties to comply with legal requirements or requests, as well as to protect our or third parties’ legal interests. We will also disclose your information to third parties in and outside your country only to the extent permitted by applicable law, including:
to a potential buyer or buyers who acquires all or essentially all of us or our business;
to a third party in the event that we sell or buy any company or undergo a merger, in which case we may disclose your information to the potential buyer of such business; and
to a third party if we sell, buy, merge or cooperate with other companies or firms, undergo a reorganization, bankruptcy or liquidation; or otherwise carry out a business transaction or sell some or all of our assets. In such transactions, your information may be among the transferred assets.
We may retain your personal data as long as you still have a Habit Factory B2B account or any of the above legal grounds for the processing of personal data. For example, if you unsubscribe from our marketing, newsletter or blog email, we will stop processing your personal data for such purposes. If you have used our services without creating a Habit Factory B2B account, we will retain your personal information for as long as is necessary to fulfill our legal obligation to retain information about the provision of services, for example for tax purposes.
After you terminate your relationship with us by deleting your Habit Factory B2B account or otherwise ceasing to use our services, we may continue to store copies of your information as necessary to comply with our legal obligations, for to resolve disputes between you and us, to prevent fraud and abuse, to enforce our agreements and / or to protect our legitimate interests (to the extent that we are permitted by applicable law to continue to store copies to protect our legitimate interests) .
RIGHTS OF THE REGISTERED REGISTER
If you are a user located in the European Economic Area or the United Kingdom, in accordance with the data protection regulations of the European Union and the United Kingdom, you have certain rights with respect to your personal data. You have the right to request access to your personal data; under certain circumstances to correct, change, delete or restrict the use of your personal information by logging in to your Habit Factory B2B account or by reaching us using the contact information below. In addition, you may object to the processing of your personal data in certain circumstances (especially if we are not obliged to process your data in order to fulfill a contractual or other legal requirement). These rights may be limited, for example, if fulfilling your request would disclose personal information about another person, or if you ask us to delete information that we are required by law to retain, are permitted by law to retain or have compelling legitimate interests to retain (insofar as applicable law allows us to retain such information based on our legitimate interests).
If you believe that we have processed your personal data illegally, you have the right to submit a complaint to the contact information below or to your respective data protection authority.
We try to use reasonable organizational, technical and administrative measures to protect the confidentiality, integrity and availability of personal data. We encourage you to take care of the personal information you process online and set strong passwords for your Habit Factory B2B account, restrict access to your computer and browser by logging out after you end your session and avoid giving us all sensitive information.
INTERNATIONAL DATA TRANSFER